Resident Maintenance
Maintenance requests belong in the dashboard.
Residents submit, track, and follow up on maintenance from one secure workspace. This keeps the issue, photos, access instructions, messages, appointments, and completion history together.
A clear process from request to completion
1. Submit: Describe what is happening, where it is located, and whether there are pets, access, alarm, or safety considerations.
2. Review: Management reviews the request, confirms priority, and routes approved work to the appropriate vendor.
3. Coordinate: Messages and appointment details stay attached to the work order so everyone has the same information.
4. Complete: Management records the outcome and follows up when additional work or resident confirmation is needed.
For owners and future residents
The same workflow gives management a documented view of requests, approvals, estimates, vendor assignments, appointments, invoices, and completion checks. Residents get a single place to communicate, while owners can see that maintenance is handled through a consistent, accountable process.
Immediate danger
Get to safety and call 911 first. For non-emergency property issues, sign in to the dashboard so the request can be reviewed and tracked properly.
Open Resident Dashboard